Shipping Policy

Headmaster Collar Shipping Policy

We offer free shipping of the Headmaster Collar in the U.S. via USPS! In stock items are usually shipped the same/next business day depending on when ordered. Exceptions to shipping policy are for unforeseen circumstances as in weather conditions or stocking problems.

We are not responsible for packages once they are confirmed delivered. Please have the package delivered to a secure and correct address.

We do not deliver. We cannot always add special delivery instructions or guarantee carrier compliance. It is your responsibility to have it delivered to a secure location. If delivery conditions are not favorable, please use a preferable location. At our discretion, a signature on delivery may be used for any item(s).

Contact us via email immediately if you notice an error in your address, prior to your order shipping. We are required to ship to the shipping address listed in the processor where payment is made.

You will be sent an email with tracking when label is prepared. Please follow tracking and updates provided with informed delivery with USPS. Email is the quickest and most efficient way to get information regarding Headmaster Collar shipping. For questions, please email us with your transaction ID#.

Expedited shipping may be possible, however, this requires invoicing and is not part of free shipping. You must contact us prior to placing the order for possibilities.

If you live in Hawaii or Alaska

Shipment to Hawaii and Alaska for single unit Headmaster Collar orders is included in the free shipping. Shipping of multiple units may require additional shipping fees.

If you live outside the USA:

If you are outside the U.S., please see our list of international distributors

If not, you can use a third party logistics provider or ‘3PL’ – if in U.S., we ship there for free. Some examples: